We respect and value your privacy. This Privacy Policy describes the information that Higher Brain Living, LLC (“HBL”, “we”, “us” and/or “our”) collects from you when you visit our website www.higherbrainliving.com (“Website”), how we use that information, and under what circumstances we disclose it. Children under the age of thirteen cannot use this Website. This Privacy Policy should be read in conjunction with our Terms of Use, available here: https://www.higherbrainliving.com/terms-of-use. The Website and the services provided are collectively referred to as “Service.”


  1. Applicability. While the Service is available to, and can be used by, anyone with internet access the Service is intended to be accessed and used by individuals from the United States of America. The owner of the Service, hereby disclaims any representations and/or warranties it makes in this Privacy Policy that such policy satisfies the requirements of users accessing and using the Website from outside the United States of America.
  1. Information We Collect. When you use our Website, we may receive and collect certain information. The information that we may receive and collect depends on what you do when you visit our Website.
  • Automatically Collected Information. Some information is automatically received and sometimes collected from you when you visit our Website. This information may include some or all of the following items: the name of the domain and host from which you access the Internet, including the Internet Protocol (IP) address of the computer you are using and the IP address of your Internet Service Provider; the type and version of Internet browser software you use and your operating system; the date and time you access our site, the length of your stay and the specific pages, images, video or forms that you access while visiting the site; the Internet address of the website from which you linked directly to our Website, and if applicable, the search engine that referred you and any search strings or phrases that you entered into the search engine to find this site; and demographic information concerning the country of origin of your computer and the language(s) used by it. We use this information to monitor the usage of our Website, assess its performance, ensure technological compatibility with your computer, and understand the relative importance of the information provided on our Website. We may also use this data to conduct statistical analyses on visitors’ usage patterns and other aggregated data.
  • Information Collected via Cookies. “Cookies” are small files or records that are placed on your computer’s hard drive to distinguish you from other visitors to our Website. The use of cookies is a standard practice among websites to collect or track information about your activities while using our Website.

    A cookie may enable the website owner to track how a visitor navigates through its website and the areas in which they show interest. This is similar to a traffic report: it tracks trends and behaviors, but does not identify individuals. Information gathered may include date and time of visits, pages viewed, time spent at the site, and the website visited just before and just after a visit to our Website.

    Cookies can be set to expire: (1) on a specified date; (2) after a specific period of time; (3) when a transaction has been completed; or (4) when a user turns off his/her Internet browser. A cookie that is erased from memory when a visitor’s Internet browser closes is called a “session” cookie. Cookies that expire based on a time set by the Web server are called “persistent” cookies.

    Our Website may use both “session cookies” and “permanent cookies.” Most people do not know that cookies are being placed on their computers when they visit our Website or most websites because browsers are typically set to accept cookies. You can choose to have your browser warn you every time a cookie is being sent to you or you can turn off cookie placements. If you refuse cookies, there may be parts of our Website that may not function properly.

  • Information You May Actively Submit Through Our Website. For most of the browsing on our Website, we neither require nor collect “User Information.” User Information is information that could personally identify you, for example, your name, address, phone number, e-mail address, and credit card information. You can browse our Website and take as much time as you want to review our services without having to submit such User Information. In the following instances, however, we do need you to actively submit User Information when: (1) you want to contact us via electronic means or website submission; (2) you want to sign up for a one-on-one consultation or training session with a certified Higher Brain Living independent Facilitator; (3) you enter a contest or sweepstakes, if one is available; or (4) you join our email lists. E-mail or other forms of electronic communication, including website submission, are not secure and/or confidential means of communication.
  1. Security. Although we will make our best efforts to protect the security of your User Information, no data transmission over the Internet can be guaranteed 100% secure, and we cannot ensure against any loss, misuse, unauthorized disclosure, alteration, or destruction of data, we take reasonable precautions to prevent such unfortunate occurrences.
  1. E-mail Communications. When you send an email to us, or provide your email address to us, you are communicating with us electronically and consent to receive communication from us electronically. We may retain the content of the email, your email address, and our response in order to service your needs. We may use the data that you provide to send you email or correspondence via other means.
  1. How We Use and Share User Information. We may use your personal or User Information (collectively, “Information”) that you actively submit to better assist you when you visit or call us again and to send you special offers that may be of interest to you. We do this by general marketing communications for our services, including by regular mail and e-mail, (collectively, “Marketing Communications”). Unless you “opt-out” through opportunities available to you through our Marketing Communications, we may send you Marketing Communications. Except where we otherwise obtain your express permission, we share your Information with third parties only under the limited circumstances stated below:
  • Information is subject to disclosure in response to judicial or other governmental subpoenas, warrants and court orders served on us in accordance with their terms, as otherwise required by applicable law, or in response to requests by law enforcement;
  • Information is subject to disclosure to protect our rights or property, protect its legitimate business interests, to enforce the provisions of our Privacy Policy and Terms of Use, and/or to prevent harm to you or others;
  • Information may be disclosed to carefully selected third-party service providers, including our suppliers and support vendors, in order to provide services to you, such as to complete and manage orders and contracts; provide customer service; send or email Marketing Communications; maintain our customer list and database and other programs; monitor the activity of our Website; conduct surveys; and administer contests or sweepstakes. We will share your Information with our carefully selected third-party services providers on a confidential basis. These service providers are prohibited from using your Information for any purpose other than providing our services.
  • Information may be disclosed to process credit card transactions. In this case these transactions are handled by established third party banking, processing agents and distribution institutions. They receive the information needed to verify and authorize your credit card or other payment information and to process your order. In addition, we may disclose Information to third parties to verify the authenticity of any financial transaction involving our company or its subsidiaries.
  • In the event that all or substantially all of Higher Brain Living LLC (“HBL”) assets are acquired by a third party through sale, merger, or otherwise, Information will be transferred to that third party, subject to the same terms and conditions of the then-existing Privacy Policy for the Website. This section remains subject to any restrictions placed by third party vendors.
  1. Linking to Third-Party Websites. When you click on links through our Service that takes you to third-party websites, you will be subject to the third parties’ privacy policies. While we support the protection of privacy on the Internet, we cannot be responsible for the actions of any third-party websites. We encourage you to read the posted privacy policies of any and every website you visit, whether you are linking from our Website or browsing on your own.
  1. Changes to Privacy Policies. Our Privacy Policy is subject to change from time to time at our sole discretion, so we suggest that you review the current Privacy Policy regularly. If we adapt any changes to our Privacy Policy, we will post a link in a highly-visible portion of the Website or on our mobile application alerting Users to this fact. Unless we clearly express otherwise, we will use Information in accordance with the Privacy Policy under which the Information was collected.
  1. Personal Information About Children. Our Service is targeted for use by adults. We do not currently market to or create special areas for use by children. Accordingly, we do not knowingly collect age identifying information, nor do we knowingly collect any personal information from children under the age of 13. However, we hereby advise all visitors to our site under the age of 13 not to disclose or provide any personally identifiable information on our Service. In the event that we discover that a child under the age of 13 has provided personally identifiable information to us, in accordance with the Children’s Online Privacy Protection Act (please see the Federal Trade Commission’s website at http://www.ftc.gov/bcp/edu/pubs/consumer/tech/tec08.shtm for more information about this Act), we will delete the child’s personally identifiable information from our files to the extent technologically possible.
  1. California Privacy Rights. California Civil Code Section 1798.83 permits our customers who are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an e-mail to [email protected] or write us at Higher Brain Living, LLC, 2255 S Michigan Ave, Chicago, IL 60616.
  1. Questions or Comments. If you have any questions or comments concerning our Privacy Policy, please contact us:
  • Send an email with your request and current contact information to [email protected].
  • Send a request in writing with your current contact information to Higher Brain Living, LLC, 2255 S Michigan Ave, Chicago, IL 60616.


Privacy Policy © 2022 Higher Brain Living LLC.